Patient Navigator - Clinic

Are you a kind and reliable resource? As a Patient Navigator at DMOS, you will work in office to guide patients through their orthopaedic journey by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full‑time, clinic‑hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience.

To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly.

• Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow‑up care.
• Utilizing Office
  365 products to organize physician surgery schedule, insurance prior authorizations and communicate with hospital and ambulatory surgery center staff.
• This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.
• Sitting at a desk for extended periods of time may seem unnatural.

• Calm:
  Ability to communicate calmly with patients and physicians.
• Professional:
  Display a high level of professionalism when interacting with patients and clinical staff members.
• Multi‑tasker:
  Ability to handle multiple tasks at one time while staying organized.
• Curiosity:
  Practice the art of listening, asking clarifying questions and avoiding interrupting.
• Experience:
  
  Prior exposure to patient care coordination.
• Dependability:
  Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

• Friendly, fun and dedicated peers.
• Outstanding 401(k) with employer match and an annual company profit‑sharing contribution (even if you don't participate in the employer match).
• Health, dental, vision insurance, 6 paid holidays and a generous PTO accrual program (full‑time employees can anticipate earning up to 22 days per year).

Join our team of orthopaedic surgeons and discover how your talents will change lives by helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Required: H.S. GED or Diploma or better in General.

• Preferred: 1 year in medical reception or coordination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.