Assistant Store Manager

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated‑goods retail employees with our values of love, kindness, and respect.

• 6 months of management experience – softlines and hardlines experience preferred
• A dedication to coaching, leading, and developing others
• Exceptional problem solving abilities
• A growth mindset

• $18.00–$22.00/hour dependent upon years of relevant experience
• Weekend Shift Premium of an additional $1.00/hour on Saturday and Sunday shifts
• PTO increases after 1 year, 2 years, and 4 years

• Assist in managing the team and store processes effectively to meet sales and production goals monthly, quarterly and annually
• Train and coach employees using various platforms including in‑person, online, and written processes
• Effectively use technology such as Microsoft Office suite, Point of Sale system, HR Information System, cash register operations system, and camera system to communicate, monitor, and track store metrics
• Analyze expenses, production, and sales to achieve revenue goals, participate in monthly financial calls, and complete regular KPI reports, oversee employee timekeeping, and complete bi‑weekly payroll actions
• Provide work performance feedback to employees using Goodwill of Central Iowa’s values of love, kindness, and respect
• Communicate within the store through team meetings, one‑on‑one conversations, electronically, and by posting or distributing relevant written materials
• Support the Mission department and activities through the round‑up program, promoting Mission activities and programs, supporting Mission goals and employees
• Provide excellent customer service and respond effectively and promptly to customer needs
• Assist in managing DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals
• Partner with Store Manager and Safety & Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training
• Regularly complete and submit reports, perform employee actions within the HRIS, monitor and update timekeeping and payroll data for team members, monitor employee training progress in the LMS, and assist employees in accessing their records and training within our systems
• Monitor and assist in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage
• Perform other duties as assigned

• Strong interpersonal skills and the ability to communicate effectively in written and verbal formats
• Ability to run cash register, computer, wheeled carts and clothing racks, pallet jacks; potential for forklift operation dependent on work location
• Ability to work independently and be flexible; adaptable to change
• Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work
• Ability to perform basic math
• Basic knowledge of Microsoft Office suite including Word, Excel and Outlook
• Ability to work under pressure, maintain accuracy and meet deadlines
• Must be able to pass a criminal background check and dependent adult and child abuse background check
• High school diploma or equivalent, or currently attending high school or GED classes; a minimum of four (4) years of any combination of military service, high school or related full‑time paid employment
• A minimum of twelve (12) months of related full‑time paid employment, including at least six (6) months of supervisory experience, or a minimum of one year of full‑time employment at a Goodwill of Central Iowa retail store
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage
• Able to obtain First Aid/CPR certification
• Ability to carry, lift, push or pull up to 40 pounds regularly
• Ability to tolerate variations in work environment temperature
• Ability to be stationary or mobile for long periods of time

* This position requires a flexible schedule which includes days, evenings, and weekends to support business needs

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E‑Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Apply today!