Retail Store Manager

Duluth Trading Company is seeking a Retail Store Manager to lead daily operations, drive sales, and deliver an engaging customer experience. You'll coach and schedule associates, ensure visual and merchandising standards, and manage inventory and loss prevention. Partner with corporate teams to execute promotions and support new product launches. Monitor KPIs, analyze sales trends, and adjust floor strategies to hit goals.

Foster a hands on, humorous, and authentic culture that reflects our workwear and outdoor roots. The ideal candidate brings strong leadership, retail management experience, and a passion for serving hardworking customers.

Responsibilities

• Oversee daily store operations to ensure smooth opening, closing, and adherence to company policies.
• Lead, train, schedule, and coach store associates to meet sales and service standards.
• Drive sales performance by monitoring KPIs, analyzing trends, and implementing action plans.
• Deliver a high level of customer service aligned with Duluth Trading Company's brand values.
• Maintain visual merchandising and store presentation standards to showcase product features and benefits.
• Manage inventory, including stock levels, replenishment, and coordination of shipments.
• Implement and monitor loss prevention procedures to minimize shrink and protect assets.
• Execute promotions, events, and product launches as directed by corporate teams.
• Ensure a safe, clean, and compliant store environment for customers and employees.
• Foster a practical, down-to-earth, and collaborative team culture that reflects Duluth's identity.

Required Skills

• Retail store operations
• Team leadership
• Sales management
• Customer service
• Visual merchandising
• Inventory management
• POS systems
• Scheduling and labor planning
• Loss prevention
• KPI tracking and reporting