Billing Associate - International

Duties/Responsibilities:

Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements

Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues

Meet strict daily deadlines while ensuring accuracy and excellent customer experience

Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution

Other special projects and duties as assigned

The standard hours for this position are Monday through Friday, between 8:00 a.m. and 5:00 p.m. There may be flexibility for a later start time of 8:30 or 9:00 a.m., with a corresponding adjustment to the end of the workday

This position may also require participation in a rotating holiday coverage schedule

Required Skills/Abilities:

Strong attention to detail and accuracy is essential for success in this role Strong communication skills both verbal and written

Exceptional multitasking skills with the ability to effectively manage competing priorities

Ability to problem solve independently

Excellent organizational skills

Positive, collaborative attitude with a willingness to contribute as a team player.

Education and Experience:

High School Diploma or equivalent required

Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent relevant work experience will also be considered1 - 2 years of experience in accounting, billing, bookkeeping, or a related function preferred

Minimum of 2 years of customer service experience preferred

Experience working in a fast-paced, detail-oriented office environment is a plus

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 15 pounds t be able to access and navigate each department at the organization's facilities.
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