Associate AR; Accounts Receivable) Representative - Hybrid; Mon-Thurs On-Site

Position: Associate AR (Accounts Receivable) Representative - Hybrid (Mon-Thurs On-Site)
Job-ID Reference
26-00624

Remote
50% Remote Associate AR Representative - CollectionsGENERAL RESPONSIBILITIES(50%) Identify and Track Outstanding Debts Continuously monitor accounts for respectively assigned region/area in addition to providing designated backup support

Collect receivables (Royalty/Advertising, Franchise Fees, Technology, Food) for respectively assigned region/area in addition to providing designated backup support

Address and resolve billing discrepancies and customer inquiries related to payments

Keep timely and accurate records of collection activities including contacts, payment arrangements and resolutions

Process refunds for incentives and other related credits accurately and efficiently

Ensure all collection activities comply with our policies and procedures

Identify any bad debt and prepare supporting documentation for any write off approval as applicable

Monitor accounts on COD, send out totals and confirm payments received

Prepare clearance letters for store transfer between franchisees(25%) Prepare reports on Collection Activities and Progress Partner with the respective Franchise Business Consultants on any opportunities that arise to ensure solid collection approaches

Prepare region/area reports and statements, when needed

Prepare notes on past dues for weekly and periodic past due reporting(15%) Partner with Region to prepare Payment Plans for Past Due Accounts Negotiate and maintain payment arrangements when needed and ensure timely payment. Obtain approvals from Franchise Operations if applicable

Make sure all due dates are updated to reflect accordingly on the receivable reports.

Maintain clear and professional communication with the customers and internal teams

Timely identify profit sharing and earned rebate holds required(10%) Other Process Credit Card Payments Other tasks as assigned MINIMUM QUALIFICATIONS Must have advanced knowledge of excel. The team works heavily in it. Must have collections experience.

Needs to have good communication skills (speaking with franchisees and high level leadership).Bachelors Degree in Accounting/Finance or applicable work experience

Practical experience with computer applications for spreadsheets and word processing

Strong verbal, written, & organizational skills and attention to detail

Experience in accounts receivable and computer systems preferred

Self motivated and able to work independently

Peoplesoft experience is preferred but in no way required#LI-KT1