Secretary to Dean of Enrollment Management and Student Experience

Secretary to the Dean of Enrollment Management and Student Experience

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Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Posting Details

Posting Details (Default Section)

Posting Number:
0603791

Position Title:

Secretary to the Dean of Enrollment Management and Student Experience

Position is:
Regular full-time

Position Type:
Staff Position (Full Time/Part Time)

Department/Ofc.:
Student and Academic Services

Position

Description:

Picture Yourself here! Why Join WCC?

An inclusive, welcoming environment for our students, faculty & staff
Generous Paid Time Off on top of 12 Paid Holidays
Affordable & Comprehensive Health, Dental, Life & Vision Insurance
4:1 Employer Match for Retirement

WCC Tuition paid for you AND your dependents
Tuition reimbursement for colleges outside WCC

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Position Summary:

Provide secretarial and administrative support for the Dean of Enrollment Management and Student Experience and reporting departments.

Essential

Duties include:

• Act as the primary contact for the Dean of Enrollment Management and Student Experience and related staff, while providing exceptional customer service in a receptionist capacity: in-person, online, and phone.
• Relay messages, coordinate meetings, and produce meeting agendas and minutes as requested.
• Manage Dean's calendar, prioritize meetings, gatekeep, and ensure that the Dean stays on schedule.
• Assist in management of Dean's phone and email communications. Maintain confidentiality of all information.
• Assist in the development, proofreading, and maintenance of area procedures, reports, and communications.
• Process incoming and outgoing forms for signature; maintaining log and forwarding to appropriate departments.
• Coordinate, inventory, and order office supplies, materials, and publications across all organizations/budgets.
• Handle inquiries from students and staff regarding college services; assist students with admissions, enrollment, and registration processes serving as liaison and key communication link to the Dean.
• Regularly assist in calling, email, and text campaigns to students in support of enrolment goals and initiatives.
• Effectively communicate detailed information on events, college policies, department procedures, student responsibilities, support services, staff roles, and more.
• Maintain up-to-date promotional signage, informational materials, websites/social media, and online forms.
• Maintain consistent communication and relationships with internal and external stakeholders.
• Provide event support including planning, scheduling rooms, equipment, food, vendors, and overall logistics for Enrollment Management and Student Experience related areas. Assist in-person at events as requested.
• Provide support for team morale activities, including: organizing area meetings, producing internal communications, coordinating professional development trainings, and planning staff celebrations and retreats.
• Process, document, and organize all department financial data: contracts, requisitions, purchasing card receipts, purchase orders, transfers, reimbursements, deposits and more. Maintain detailed records of transactions.
• Track departmental budgets and agency account balances: communicate current balances and potential issues to the Dean and related staff.
• Assist in the collection of vendor data, contracting, and purchasing of materials/services as requested.
• Administer all aspects of individual and group conference travel for the Dean and related areas. Develop timelines/budget estimates, complete advanced reservations/payments for…