Administrative Assistant, Intermediate

The Administration department in Information and Technology Services (ITS) seeks a highly motivated, proactive self‑starter who takes initiative and thrives in a fast‑paced, dynamic environment. This full‑time position is responsible for managing the System Operations Division within the ITS Administration & System Operations department and providing administrative support to Facilities, Purchasing & Contract functions. The ideal candidate is resourceful, detail‑oriented, a quick learner able to master new systems, remain flexible as priorities shift, and reliably provide high‑quality support while balancing multiple responsibilities.

Competitive salary available based on qualifications, experience and education of the selected candidate.

• Manage complex calendars, including scheduling meetings and resolving conflicts
• Coordinate and schedule interviews for candidates and hiring teams
• Process onboarding and offboarding TDx tickets for new hires and departing staff
• Maintain and manage Dome Room reservations
• Track and support timekeeping processes
• Attend Lead Team meetings and record accurate meeting notes and action items

• Coordinate temporary hires, including logistics and onboarding support
• Assist with planning and execution of All Staff meetings and departmental retreats
• Provide general administration support to ensure smooth daily operations

• Coordinate travel arrangements in compliance with procurement policies, ensuring cost‑effectiveness, safety, and adherence to guidelines
• Assist with event planning, including logistics, preparation, and post‑event wrap‑up
• Provide hosting support for meetings and events as requested

• Maintain and use a Purchase Card in accordance with procurement policies
• Reconcile expense reports accurately and in a timely manner
• Support purchasing and contract‑related administrative processes

• High School Diploma or equivalent
• 2 to 4 years of Administrative Support experience
• Proficiency with Microsoft Office and Google Suite
• Strong organizational and time‑management skills
• Excellent written and verbal communication
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks
• Strong problem‑solving skills
• Professional customer service skills

• Punctual, regular, and consistent attendance is required, including maintaining an on‑site presence a few days per week as part of a hybrid work arrangement
• Average mobility to move around an office environment
• Able to conduct a normal amount of work at a computer
• Ability to move and transport items up to 20 pounds
• Ability to travel to various locations on and off campus
• May require maintaining own high‑speed residential connectivity service
• Responsible for protecting data and information from unauthorized release or from loss, alteration, or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc., as stated in a computer access agreement, which the incumbent signs.

• Generous time off
• A retirement plan that provides two‑for‑one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long‑term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.