Administrative Assistant​/Receptionist

Position: Administrative Assistant/ Receptionist
Job Title:

Administrative Assistant / Receptionist

Job Description

This onsite Administrative Assistant / Receptionist role offers the opportunity to be the welcoming face of a growing office in Ann Arbor, MI while supporting a wide range of administrative and coordination tasks. You serve as the first point of contact for visitors and employees, manage day-to-day office operations, and provide essential support to leadership and staff. This position is ideal for someone who enjoys helping others, thrives in a small, close-knit team environment, and takes pride in delivering exceptional customer service and maintaining an organized, professional office.

Responsibilities

+ Welcome and assist visitors, guests, and employees, ensuring a professional and positive first impression.

+ Answer and direct incoming phone calls and emails promptly and courteously.

+ Coordinate executive calendars, including scheduling meetings and managing appointments.

+ Organize and support office events and meetings for domestic and international teams.

+ Support payroll administration by collaborating with a third-party payroll provider and handling related documentation.

+ Assist with invoice processing, including tracking, routing for approval, and helping resolve discrepancies.

+ Maintain overall office organization, including managing supplies, files, and general administrative tasks.

+ Provide general administrative support to leadership and office staff as needed.

+ Assist with data entry and clerical tasks to keep records accurate and up to date.

+ Help ensure smooth day-to-day office operations by proactively identifying and addressing administrative needs.

Essential Skills

+ At least 2+ years of experience as a receptionist, administrative assistant, office coordinator, or in a closely related administrative role.

+ Strong customer service skills with a proven ability to create a welcoming and professional environment.

+ Excellent verbal and written communication skills for interacting with visitors, employees, and external partners.

+ Experience managing calendars and scheduling meetings, including coordination of executive or leadership schedules.

+ Strong attention to detail and organizational abilities to handle multiple tasks accurately and efficiently.

+ Proficiency with Microsoft Office Suite, particularly Outlook, Word, and Excel.

+ Ability to prioritize tasks effectively and work independently with minimal supervision.

+ Comfort working with invoices, payroll support activities, and other administrative documentation.

+ Solid interpersonal skills to build positive working relationships within a small-office team.

+ Reliable, dependable work style with a focus on follow-through and accuracy.

Additional

Skills & Qualifications

+ Background in customer service, front desk, or receptionist customer service roles.

+ Experience providing administrative support in a small, collaborative office environment.

+ Data entry and general clerical experience, including handling office documents and records.

+ Friendly, welcoming, and professional demeanor when interacting with visitors and staff.

+ Positive attitude and willingness to assist wherever needed to support the team.

+ Ability to thrive in a close-knit, team-oriented setting where collaboration is highly valued.

+ Demonstrated ability to handle confidential information with discretion in a confidential search environment.

Work Environment

This is a fully onsite position based in an office environment in Ann Arbor, MI. The standard schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m. You work closely with a small, close-knit team where collaboration, reliability, and a positive attitude are highly valued. The role involves frequent interaction with visitors,…