Associate Manager, Research Science

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels.

The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Overview

As an Associate Manager in Research Science, you will be responsible for designing and managing end-to-end research projects that inform Domino’s marketing and advertising strategies throughout the development pipeline. This involves collaborating with internal business partners to define research objectives, considering and recommending the best research design, executing the project, analyzing results and telling compelling stories about the insights and implications.

You will be responsible for qualitative and quantitative methodologies as well as leveraging syndicated data where appropriate. Projects vary by topic and stage, and we conduct our work on DIY/Syndicated platforms and with select research partners. Additionally, you will help maintain a focus on consumer trends by curating secondary insights and industry news and supporting various ad hoc initiatives.

Main Responsibilities

• Consumer Research Project Design and Management (70%)
• Lead quantitative and qualitative consumer research projects that inform Domino’s marketing decisions. Recent and ongoing work includes advertising copy testing across multiple channels, concept testing, and brand positioning. Responsibilities include day-to-day project management, maintaining relationships with vendors and internal partners, managing project schedules and budgets, developing and reviewing research materials (such as briefs, screeners, and questionnaires), deploying surveys, analyzing data, identifying key insights and recommendations, crafting narratives, and presenting findings to internal and agency partners, as well as leadership.
• Ad Hoc Projects (30%)
• Design, lead and collaborate on research activities that drive strategy and marketing at Domino’s. Projects often include advanced analytics, meta-analyses and syndicated and proprietary datasets. Monitor industry trends and the competitive landscape and strive to connect insights that inspire new ideas and impact the business.

Qualifications

• 3+ years of primary consumer research experience and data analysis experience.
• Bachelor’s degree in Business, Marketing, Advertising, Psychology, Market Research, or a related field; a Master’s degree is a plus.
• Excellent attention to detail, strong organizational skills, and effective written and verbal communication abilities.
• Ability to tell compelling stories using data and insights.
• Strong proficiency in Microsoft PowerPoint and Excel (including pivot tables, formulas, and basic data cleaning).
• Proficient skills with key tools (see list at end).
• Willingness to travel periodically within the US (typically 3–5 days per trip, covering 2–3 locations).
• Experience in restaurant or retail food companies is a plus.

Preferred Technical Skills

• Data Management & Analytics:
  Excel, SQL, Databricks, Python, R
• Survey & Research Platforms:
  Qualtrics, and similar software
• Data Visualization & BI Tools:
  Tableau, Power BI, or equivalent
• Statistical Software: R, Python, SPSS, SAS
• NLP & Text Analytics:
  Hugging Face, LLM-based tools, topic modeling libraries

Additional Information

• Salary Range: $95,000-$110,000
• All your information will be kept confidential according to EEO guidelines.