Industrial Client Service Leader

Position Overview

CDM Smith is seeking an Industrial Client Service Leader to accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects, and growing key client accounts. The role requires experience in consulting, engineering, design‑build, and EPC (engineer, procure, construct) projects across our target industrial client markets.

• Lead business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S., including hi‑tech facilities.
• Develop and maintain high‑value relationships with industrial clients.
• Grow market share by partnering with senior project managers and key technical specialists to deliver high‑quality projects.
• Collaborate with our award‑winning technology group to stay at the forefront of leading‑edge tools that improve project delivery for clients.
• Implement short‑ and long‑term strategies that contribute to the growth and profitability of CDM Smith.

• Bachelor's degree.
• 12 years of related experience.
• Domestic and/or international travel may be required; travel frequency depends on duties and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

• EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following areas: oil & gas, chemicals, food & beverage, power, utilities, mining/mineral, and industrial water and wastewater.
• Bachelor's degree in engineering preferred.
• Excellent interpersonal and communication skills.
• MBA, MS, or MA degree.

20% – 40%

USD $ – $

No – we will not support sponsorship in the United States, i.e. H‑1B or TN Visas for this position.

CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy‑related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CDM Smith Inc. and its divisions and subsidiaries reserve the right to require background checks including criminal, employment, education, licensure, etc., as well as credit and motor vehicle checks when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States.

The timing of background checks for positions outside the United States will vary based on country statutory law but will not precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.

Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.