Job Mentor

Reports to: Training Services Supervisor or Employment Specialist Supervisor

Objective: The Job Mentor supports individuals with barriers receiving services from Work Skills Corporation (WSC) by providing direct, on-the-job coaching, training, and guidance to help participants develop workplace skills, adapt to new environments, and achieve greater independence. The Job Mentor works collaboratively with employers, program staff, and families to foster inclusive workplaces and promote long-term job retention.

Areas & Responsibilities:

• Job Training:
  • Assists persons-served in learning job tasks, workplace expectations, and appropriate social and communication skills.
  • Develops individualized rehabilitation plans.
  • Utilizes behavior-modeling techniques to ensure that the person-served learns appropriate work behavior.
  • Educates employer regarding the abilities and functional limitations of the person-served and address barriers to maintaining employment.
  • Utilizes fading techniques to help persons-served become more independent in performing tasks and trains follow-up staff when appropriate.
• Program-Specific Reporting:
  • Prepare and submit timely progress reports based on program requirements, tracking participant development and employment outcomes.
  • Provides ongoing feedback to both persons-served and team members.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Observe visual and auditory cues from clients
• Communicate effectively in person, by phone, and in writing.
• Review and analyze complex documents and data.
• Perform repetitive motions with hands and wrists using a computer keyboard.
• Occasionally lift or move up to 25 pounds.
• Ability to drive to various employment sites, meet with clients, and attend trainings as needed.
• Teamwork Orientation – Ability to work collaboratively with colleagues, participants, and referring agents to achieve shared goals and foster a supportive work environment.
• Ethical Conduct – Commitment to maintaining professional integrity, following ethical and compliance guidelines, and adhering to WSC’s policies and practices, ensuring confidentiality and client well-being.
• Personal Effectiveness/Credibility – Demonstrates reliability and a strong work ethic to build trust with participants and colleagues.
• Computer Proficiency – Skilled in using computer software, including MS Office and data management systems, to manage participant information and prepare reports.
• Thoroughness – Attention to detail in scheduling, report preparation, and data collection to ensure high standards and accuracy.
• Results Driven – Focuses on achieving positive employment outcomes for participants and meeting organizational goals.
• Organizational Skills – Strong ability to manage multiple tasks, schedules, and maintain accurate records to ensure smooth operations.
• Communication Proficiency – Effectively communicates with participants, referring agents, and employers, both verbally and in writing.
• Time Management – Prioritizes tasks and manages workload to meet deadlines and fulfill participant needs in a timely manner.
• Customer/Client Focus – Strong focus on understanding and meeting the needs of participants and referring agents, ensuring their satisfaction and success.
• Flexibility – Adapts to changing demands, schedules, and participant needs to provide the best possible service and outcomes

Supervisory Responsibilities: None

Work Environment: Assignments vary in location and types of employers (e.g. retail, manufacturing, service). Working hours vary dependent upon job coaching assignments. The position is classified as part-time.

Education And Experience
:
High school diploma or its equivalent. Experience in a rehabilitation or related human service field is desirable.

Additional Eligibility Requirements: Must have access to reliable transportation as position may require frequent travel within a multi-county area.

EEO Statement
: WSC is an equal opportunity employer and actively seek to recruit, hire, develop, and promote qualified individuals from all backgrounds, including those who are historically underrepresented, and do not discriminate based on race,…