Project Manager, Operations; Labor Planning; Hybrid

Career Opportunities:
Project Manager, Operations (Labor Planning) - Hybrid (389414)

What you'll need to succeed as a Project Manager, Operations (Labor Planning) at XPO

• Bachelor's degree in Business, Operations Management, Human Resources or a related field, or equivalent related work or military experience
• 1 year of experience in project management, operations or human resources, preferably in logistics or manufacturing
• Project management experience including responsibility for project plans, timelines, risks, deliverables and stakeholder communication
• Excellent communication and leadership skills
• Experience with Microsoft Office (Word, Excel and PowerPoint)

Preferred qualifications:

• PMP certification
• Experience in transportation, logistics, service center operations or less-than-truckload freight
• Experience with labor planning, labor management systems, workforce planning tools or HR systems
• Experience with Microsoft Project, Smartsheet or another project and portfolio management platform
• Knowledge of process improvement, change management and operational implementation methodologies
• Experience developing training materials, standard work and executive-level presentations
• Self-motivated, results-oriented work style with sound judgment in complex or urgent situations

About the Project Manager, Operations (Labor Planning) job

Pay, benefits and more:

• C ompetitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you'll do on a typical day:

• Create and manage cohesive project plans with clear scope, milestones, critical paths, task dependencies, resource needs, risks, issues and mitigation actions.
• Partner with business process owners and cross-functional stakeholders to identify, define and prioritize labor planning opportunities that support staffing, service, productivity, cost, quality and safety objectives.
• Coordinate the design, development, testing, pilot and implementation of labor planning tools, system enhancements, processes and programs.
• Translate operational needs into business requirements, process flows, user stories, wireframes and implementation plans in collaboration with business and technology partners.
• Use operational KPIs, reporting, data mining and analysis to scope opportunities, monitor project performance, identify gaps and support data-driven decisions.
• Manage projects through completion, track deliverables and expected benefits, and escal roadblocks, bottlenecks or decisions requiring leadership support.
• Facilitate project meetings, document decisions and action items, and provide concise status updates to project teams, field stakeholders and senior leaders.
• Develop and execute change-management plans, including stakeholder communication, training, adoption support and reinforcement activities.
• Serve as an active trainer and change agent for labor management initiatives, ensuring solutions are practical, scalable and sustainable for field operations.
• Build strong working relationships across Engineering, Operations, Human Resources, Technology, Safety and other centers of excellence.
• Conduct post-implementation reviews and audits to evaluate adoption, effectiveness, savings and opportunities for continuous improvement.
• Develop presentations that clearly communicate project status, solution components, risks, business impact and recommendations.
• Support other project managers and team members as business priorities require.

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and…