Manager, Revenue Operations; TAAP

Job Description

TAAP is one of Thomson Reuters' highest-growth segments, with 10%+ YoY expansion and a multi-billion-dollar TAM ahead. As we scale the sales organization from a lean team to a distributed, multi-territory operation, our operational infrastructure hasn't kept pace. This is the moment to architect it right.

We need a strategic Rev Ops leader to serve as the operational backbone for TAAP sales leadership—someone who can translate aggressive revenue targets into executable territory plans, build forecasting rigor that informs President-level decisions, and embed accountability for growth across the team. You'll be the "chief of staff" to our VP and SVP of Sales, owning the intersection of people, process, and systems that unlock productivity and predictable growth.

This role offers high visibility, direct impact on growing recurring revenue, and a seat at the leadership table. Your work directly influences go-to-market strategy, organizational design, and executive decision-making.

• Act as the primary operational partner to segment sales leadership, owning the rhythm of business and cadence of operational reviews
• Provide guidance and facilitate weekly, monthly, and quarterly business reviews—including pipeline reviews, forecast calls, performance reporting, and account planning
• Drive accountability within the sales team by tracking and communicating performance against KPIs and revenue milestones in real-time
• Serve as the liaison between the field and central functions, ensuring leadership decisions are operationalized quickly and accurately
• Manage complex, multi-phase projects with cross-functional work streams (HR, Compensation, Systems, Sales Enablement), balancing competing priorities

• Partner with HR on organizational design, headcount planning, and talent strategy to support segment revenue goals and growth trajectory
• Lead data quality standards and process improvements in partnership with CRM administrators, data governance teams, and analytics teams
• Collaborate with the Systems team to drive Salesforce hygiene, adoption standards, and data governance across the segment sales organization
• Partner with Sales Compensation to ensure plan design supports GTM objectives and serve as first point of escalation for compensation disputes
• Project manage Annual Sales Meeting planning for segment-level strategy sessions and team alignment

• Own segment Net Revenue Retention targets and embed renewal/expansion goals into team scorecards, compensation, and performance reviews
• Build and maintain comprehensive NRR tracking frameworks, analyzing cohort performance and identifying at‑risk accounts for proactive intervention
• Partner with segment leadership to develop strategies that improve retention and expansion metrics, translating insights into operational plays
• Serve as the segment's primary interface to central Revenue Operations, Sales Enablement, Compensation, and Systems teams, ensuring alignment on priorities and execution

• Represent the segment in President-level forecast calls, owning data integrity, bottoms-up modeling, and clear, confident commentary on revenue outlook and risks
• Build and maintain rigorous bottoms-up forecast models informed by pipeline health, historical conversion data, coverage ratios, and leading indicators
• Synthesize operational data into executive-ready narratives and recommendations for VP/SVP/President audiences
• Partner with Finance to reconcile field submissions with targets, explain variances, and surface forecast risks and upsides with clear assumptions
• Develop cadence and governance for forecast…