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Hybrid Audit Customer Success Manager Adoption

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Refinitiv
Full Time position
Listed on 2026-09-09
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 71000 - 131000 USD Yearly USD 71000.00 131000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Audit Customer Success Manager — Growth & Adoption

Thomson Reuters in Ann Arbor, MI is seeking an Associate Customer Success Manager (Audit) to own post-sale relationships for a portfolio of smaller accounts. You will drive product adoption, monitor health metrics, and collaborate with sales and product teams to ensure value realization and renewals.

This role emphasizes relationship-building, data-informed decision making, and a proactive approach to risk and opportunity management.

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