Site Manager – Automotive Quality

TRIGO Global Quality Solutions has several immediate openings for a Site Manager position to support the Dundee and Trenton, MI. area.

Overall Purpose of a Site Manager

Ensure client overall satisfaction by addressing their needs quickly and effectively

Optimize site performance and efficiency

Organize & coordinate teams at site level to fulfill jobs/work orders, manage the site teams and ensure good social climate on the site/sites

Prepare sites and teams for Technical resource requirements

Support and contribute to the company Quality Policies & QMS

Responsible for managing performance to meet all customer r equired KPIs

May Report to

Either GM/Director of Operations/Regional Manager

Responsibilities of a Site Manager

Be the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships, (incl. support to claim management)

Ensur e clear and transparent communication to the client

Develo p business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and/or negotiation)

Provid e the sales teams with site information on new client opportunities and insight for the quotations

Monito r competition (services, prices, etc.) at the site level

Develop and maintain positive relationship with all 3rd party supplier representatives

Operations

Estimat e job/mission costs as accurately as possible

Manage space allocation and maintain physical facility as required

Monitor the regions financials to ensure progress toward set organizational goals

Monitor regions contracts/missions for proper documentation/information

Provide quality inspection and auditing results with suggestions and council from the customer quality manager using measuring tools and record of data

Provide all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information

Ensure all operational management tools, and monitoring tools are up-to-date , with accurate information

Ensur e compliance with established KPI's

Implement continuous improvement to optimize services provided and site efficiency

Demonstrat es commitment to reduce the risk of workplace accidents

C omply with local, customer and company Health & Safety legislation, laws, and policies

Mitigate nonconformance risk at site

Organization & management

Ensu re staff availability and qualifications to perform the jobs

Develo p, retain , and manage teams

Partner with recruiting to maintain proper levels of staff, considering turnover and new business

Motivate employees to perform job tasks that meet or exceed the customer and company expectations

Partner with Human Resources for counseling's and disciplinary actions at site

Technical

Analyz e technical requirements for customers jobs (existing or upcoming)

Identify technical resources when needed to anticipate and fully address client needs

Support development of technical expertise at the site level

Ability to read blueprints, automated measuring equipment, and factory flow as required

Other

Any other duties as assigned

Full proficiency in local language

Proficiency in English

Computer skills – Microsoft Office (basic Microsoft Excel and PowerPoint proficiency ) and Outlook

Work Instruction Writing

Communication (written and verbal to customers and employees), organizational, interpersonal, and time management skills

Attention to detail and job diligence

Proven ability to manage projects to successful completion

Other Industry specific software e xperience preferred, but not required

Ability to travel as required (up to approx. 50%)

Global team spirit

Team player

Caring for people

Open-minded

Reactive

Resilient to pressure

Rigorous

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Daring

Overall recommendations

4+ years…