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Customer Success Mgr./ CSM Client Relationship Manager

Director of Customer Success & Adoption

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global information provider is seeking a Manager of Customer Success in Ann Arbor, Michigan. In this role, you will lead a team of Customer Success Managers, focusing on customer adoption, satisfaction, and retention across various segments. Your responsibilities include performance management, process optimization, and talent development. The company offers a flexible hybrid work model, career development opportunities, and competitive benefits.

This position requires a Bachelor's degree and significant experience in Customer Success.
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