Strategic Library Systems Customer Success Lead
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-06-26
Listing for:
Clarivate Analytics US LLC
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Clarivate Analytics US LLC is seeking a Customer Success Manager for a full-time, hybrid position in Ann Arbor or Philadelphia. In this role, you will enhance customer retention and satisfaction while managing relationships with public library systems.
The ideal candidate has extensive experience in customer relationship management and knowledge of library software solutions. This position involves proactive engagement to ensure customer success and satisfaction, aligning our innovative solutions with customers' strategic goals.
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