Hybrid Library Customer Success Manager
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-06-26
Listing for:
Clarivate Analytics
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Clarivate Analytics is seeking a Customer Success Manager to join our hybrid Customer Success Team in Ann Arbor or Philadelphia. In this full-time role, you will manage relationships with public library systems, driving customer retention and satisfaction through strategic engagement and support.
The ideal candidate will have a Bachelor's degree and at least 5 years of experience in customer relationship management within library systems. Responsibilities include analyzing customer feedback and collaborating with cross-functional teams to enhance service delivery.
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