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Customer Operations Specialist – Shipments & Tracking
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-07-04
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Representative in Customer Operations to manage reports, track shipments, and resolve issues to ensure a positive customer experience. Responsibilities include scheduling pickups, handling shipment concerns, and entering data accurately into our Transportation Management System (TMS).
The ideal candidate will have strong verbal and written communication skills, a self-motivated work style, and the ability to thrive in a fast-paced environment. Experience in sales or customer service is a plus.
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