Member Assist Cart Attendant

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.

Rain or shine, sleet or snow, our members count on you.

• Thrive in fast‑paced environments.
• Multi‑tasker at heart.
• Keep member satisfaction as your top priority.
• Ability to stand for long periods while assisting members quickly and accurately.
• Problem solver who tackles obstacles head‑on to ensure each task is completed with excellence.

• Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable; offer alternative product options when needed; ensure products are selected and packaged according to company policies and procedures; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; and promote the company’s products and services.
• Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
• Provide member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; process member purchases; assist with payments according to company policies and procedures for different membership and payment types; utilize cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; resolve member issues and concerns; promote the company’s products and services; organize and maintain availability of carts/flatbeds;
  
  assist members with transporting items; utilize cart retrieval equipment according to company policies and procedures; and maintain parking lot cleanliness.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.

The hourly wage range for this position is $16.00 to $24.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Health: medical, vision, and dental coverage.
• Financial: 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: company‑paid education benefit program for full‑time and part‑time associates.

Sam's Club #6359
3901 Alpine Ave Nw
Comstock Park, MI

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None listed.