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Hybrid CSM: Drive Adoption, ROI & Growth

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Clarivate
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 105000 USD Yearly USD 80000.00 105000.00 YEAR
Job Description & How to Apply Below

Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this role, you will be responsible for ensuring customers fully utilize Clarivate's products, achieve ROI, and enjoy an exceptional experience.

Qualified candidates should have a Bachelor's degree and 5+ years in customer success management, ideally with experience in Intellectual Property. The position is hybrid, requiring work from the office two days a week, with a salary ranging between $80,000 - $105,000 annually, plus bonuses.

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