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Member Experience Specialist

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: University of Michigan Credit Union
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

University of Michigan Credit Union is seeking a Customer Service Representative to join our team at EMU and serve members across Ann Arbor and nearby locations. You will provide first-in-class service, build relationships, and guide members through our products and services.

Ideal candidates demonstrate excellent communication, problem solving, and a professional demeanor. You will work with multiple systems to assist with transactions and tech support for online banking and mobile app services.

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