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Guest Experience Specialist
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-07-25
Listing for:
Residence-Inn-By-Marriott-0964fef8
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
First Hospitality is seeking a Guest Service Representative in a hotel setting to deliver exceptional service at check-in and throughout the guest journey. You will welcome guests, verify information, and fulfill special requests to exceed expectations.
As a brand ambassador, you will maintain professional communication, assist guests via phone or digital channels, and promote loyalty programs. This role requires strong communication and a customer-first mindset in a fast-paced environment.
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