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Service Advisor
Job in
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listed on 2026-07-30
Listing for:
Lithia Motors
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet customers and answer incoming calls with professionalism, urgency, and a customer-first approach;
Prepare accurate repair orders, estimates, and upfront pricing using the ADP system;
Review multi-point inspection findings, discuss additional service recommendations, and obtain customer authorization;
Coordinate with technicians, dispatch repair orders, and ensure service needs and timelines are clearly understood;
Process payments, deliver completed vehicles, and ensure a smooth customer experience from arrival through final handoff
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