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Customer Success Associate: Grow Small Accounts

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: PowerToFly
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 71000 - 131000 USD Yearly USD 71000.00 131000.00 YEAR
Job Description & How to Apply Below

Thomson Reuters is seeking an Associate Customer Success Manager to manage post-sale relationships for smaller accounts in the United States. You will drive product adoption, monitor health metrics, and proactively identify risks and opportunities to ensure value realization.

The role emphasizes relationship-building, organization, and collaboration with internal teams to support renewals and scalable CS processes. A background in SaaS and CRM proficiency is valued.

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Position Requirements
10+ Years work experience
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