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Patient Care Call Center Specialist - Day Shift
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-08-17
Listing for:
IHA
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Trinity Health IHA Medical Group in Michigan is seeking a patient-focused Call Center Representative to join our team. You will answer incoming calls, assess urgency, triage and direct urgent calls to ensure high-quality patient care.
Responsibilities include scheduling and confirming appointments, responding to inquiries, handling MyChart support, and routing messages through the IHA EMR system. The role requires 1-2 years in medical office or customer service.
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