Dental Assistant​/Front Desk Receptionist

Waterford Dental Team is growing, and we’re looking for a cross-trained pro who can do two things really well:

If you’re a Dental Assistant who’s also interested in the front-office/business side (or already great at it), this role is for you. You’ll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.

Prior dental experience is required.

Patient Relations + Front Office

• Answer patient calls with professionalism and empathy (yes, even the “quick question” that is never quick)
• Schedule appointments, manage patient flow, and help keep the day running smoothly
• Check patients in and out with a welcoming, confident presence
• Document patient financial and insurance responsibility with 100% accuracy
• Collect payments for procedures performed and assist with past-due balances respectfully
• Proactively call patients who are due for service or need to book
• Use scheduling tools to fill cancellations and past-due appointments
• Support morning huddles and help the team stay aligned

Clinical Assisting

• Prepare patients for oral exams and assist clinicians with treatment and documentation
• Provide excellent chairside support and patient education
• Take digital radiographs/X-rays
• Assist hygienists and doctors with charting
• Take detailed notes and accurately record key information
• Adapt to a fast-paced environment while keeping quality high
• Learn dental software (or bring experience with it)
• Maintain a high standard of sanitization and comfort working in a sterile setting

Dental Lab + Back Office Support

• Sanitize operatories in accordance with CDC guidelines
• Instrument sterilization
• Stocking supplies and keeping rooms ready
• Check in lab cases and communicate with dental labs
• Assist with ordering supplies/inventory

• High school diploma or equivalent
• Completion of an accredited dental assisting program or equivalent experience
• Proficiency in dental terminology, procedures, and equipment
• Strong communication skills (verbal and written)
• Excellent organization and attention to detail
• Ability to multitask and prioritize confidently
• A team-first mindset and patient-centered approach

• Dental benefits (including immediate family)
• Health insurance + 401(k)
• On-the-job training
• Paid time off
• No weekends