Manager, Student Organization Conduct and Accountability

Manager, Student Organization Conduct and Accountability

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Center for Campus Involvement (CCI) is a dynamic, student-focused department that serves all undergraduate and graduate students through programs, student organization administration, and learning and development. Through meaningful involvement, CCI creates transformative experiences, a vibrant community, and lifelong memories for University of Michigan students. CCI recognizes and supports over 1,700 student organizations through education, advising, advocacy and services. CCI also implements hundreds of social, educational, and cultural programs each year, focused on building community within and beyond University Unions' facilities.

University Unions drives community building and belonging through the integration of its three student union facilities (Michigan Union, Michigan League, Pierpont Commons), Center for Campus Involvement, Campus Information, meeting/event spaces, retail food, bookstore and other services to support student success. UU works in close partnership with Palmer Commons, an academic meeting facility, Conferences & Event Services and Michigan Dining to provide student-focused and customer-oriented service to the campus community.

Position Summary:

NOTE:
This is a 3-year limited term appointment with the potential to be re-evaluated for an extension.

The Manager for Student Organization Conduct & Accountability leads the university's student organization conduct policies and processes through the Center for Campus Involvement in University Unions. The role administers key conduct policies, conducts impartial investigations, and partners with units such as Student Resolution Resources, the Dean of Students Office, Equity, Civil Rights, and Title IX, Fraternity and Sorority Life, and the Office of General Counsel to ensure coordinated, legally compliant responses.

The Manager also develops and implements prevention education, training, and conflict management consultations for student organization leaders and advisors. Reporting to the Associate Director of the Center for Campus Involvement, this position plays a central role in promoting a safe, accountable, and inclusive environment for student organizations across campus.

Position Responsibilities (primary responsibilities and duties expected in this position totaling 100% allocation):

Student Organization Conduct, Accountability & Investigations (45%)

• Manage the student organization conduct portfolio, including intake, triage, assignment, and case management of alleged organizational misconduct.
• Serve as primary administrator for the Standards of Conduct and Accountability Procedure Manual, ensuring clear, consistent interpretation and alignment with institutional expectations.
• Lead impartial investigations into alleged organizational misconduct and violations of university policy.
• Direct the investigative process by conducting interviews, analyzing evidence, synthesizing findings, and maintaining accurate case records in systems such as Advocate.
• Collaborate with campus partners (e.g., FSL, SRR, OGC, Michigan Recreation) to coordinate investigations and ensure compliance with university policy and applicable laws.
• Present investigative findings and prepare formal reports for conduct hearings; determine administrative outcomes when appropriate.
• Ensure all processes adhere to federal, state, and institutional regulations, including Title VI, Title IX, First Amendment considerations, and hazing prevention laws, and uphold student rights and due process.
• Provide guidance to students, advisors, staff, and administrators on policy expectations, investigative procedures, and organizational responsibilities.

Programmatic Leadership, Training & Prevention Education (30%)

• Develop and deliver training programs for student organizations on topics such as accountability, ethical leadership, hazing prevention, conflict management, and policy expectations.
• Create educational interventions aligned with Student Life learning outcomes, using frameworks such as restorative practices and conflict transformation.
• Facilitate conflict management pathways, including conflict coaching, facilitated dialogue, and restorative approaches, to strengthen organizational culture and leadership capacity.
• Collaborate with the CCI Associate Director and OGC to regularly review, assess, and update the Standards of Conduct, the Accountability Procedure Manual, and related policies to ensure accuracy, accessibility, and relevance.
• Support communication and outreach efforts by contributing to online content, required trainings, and educational materials that promote clarity and transparency in student organization expectations.
• Provide consultation and…