Student Affairs Program Manager

Postdoctoral, Master’s, Undergraduate Minor, Summer Undergraduate Research, and Training Programs Coordinator

The University of Michigan Department of Pharmacology is seeking an experienced professional to support its postdoctoral, Master’s, undergraduate minor, summer undergraduate research, and training programs. This position will report to the Associate Chair for Education, and ultimately to the Department Chair, and will be part of the broader administrative team within the Department.

This position provides administrative support for recruitment, admission, and matriculation of students, curriculum management, administration of the Pharmacological Sciences Training Program (PSTP) T32, administrative support for the Departmental Graduate Program Committee and Education Leadership Committee, and processing of student related financial and benefit transactions. This position serves current and prospective graduate students, interacts with faculty, alumni, and other external stakeholders, and interfaces with the Program in Biomedical Sciences (PIBS).

This position coordinates with the staff member handling Departmental communications and event planning.

The successful candidate will have relevant student support and administrative experience working in a role requiring teamwork, flexibility, confidentiality, and outstanding customer service. They will also have an excellent work ethic and share our goal of continuous quality improvement of graduate education and training.

Responsibilities include:

• Manage undergraduate, summer fellowship, masters, PhD, and postdoctoral education programs with faculty leads.
• Serve as primary point of contact for Pharmacology students and postdoctoral trainees. Advise and provide tools and resources to trainees regarding program design, curriculum requirements, registration deadlines, college and university policies, campus resources, career development, and overall wellness. Monitor trainee progress and provide individual feedback to students and trainees through milestones, graduation, and their completion of training.
• Facilitate recruitment, admissions, and enrollment processes, including working closely with Rackham Graduate School and the Program in Biomedical Sciences, and the Pharmacology faculty.
• Represent the Department of Pharmacology both on and off campus to prospective students, families, university advisors and faculty, and other individuals or organizations involved in the graduate program selection process, as well as alumni and other members of the university community.
• Manage strategic communications and counsel prospective applicants on the admissions process and opportunities in the Department of Pharmacology and the University. Provide one-on-one admissions counseling to diverse populations with in-person appointments, phone calls and emails.
• Work collaboratively on events including planning and staffing large Student Services events such as PhD recruitment events and participate in Rackham and other University sessions and seminars related to student services.
• Manage candidate visits and admission offers.
• Administer student admissions and matriculation process, including coordination with other University offices such as Rackham Graduate School, the Office of Financial Aid, and the Office of the Registrar.
• Analyze current marketing, admissions, training, and outcomes of departmental training programs, and work with faculty to develop strategies to improve success.
• Assist the Associate Chair for Education with curriculum management (e.g. course schedule, GSI assignments, teaching evaluations, Canvas, CARF.) Communicate program requirements, expectations, and changes.
• Responsible for opening course sections for registration, making room reservations, and corresponding with students and faculty.
• Oversee the mentorship programs for graduate students and postdoctoral trainees.
• Conduct admissions and recruitment administration for the Pharmacology Master's Program; consult with students regarding questions regarding the program, requirements, and opportunities. Provide support to the program director, track students' progress to degree and consult with…