Student Admin Asst Sr

The site will be unavailable from Saturday, August 8, at 9:00 p.m. ET through Sunday, August 9, at 8:00 a.m. ET. During this outage period, applications for job postings cannot be submitted.

The Department of Psychology at the University of Michigan has a rich tradition of education and research and is consistently ranked among the top programs in the nation (currently ranked #3 in the US News & World Report). Our top-ranked department has world-renowned faculty, successful alumni, and the best and brightest students working on cutting-edge research. The department is home to 83 tenure-track faculty, about 30 lecturers, about 180 Ph.D. students and about 1,400 undergraduate majors across two areas of study (Psychology & Biopsychology, Cognition, and Neuroscience).

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The Department of Psychology is seeking an energetic and experienced professional to join the Student Academic Affairs team. The responsibilities of this position include academic advising and student service support to undergraduate students at all phases of their academic careers. Program coordination and undergraduate event planning are primary roles for this position. There is extensive contact with students, faculty, and student services staff administrators.

The ideal candidate exhibits a proactive, collaborative, and solution-oriented approach to advising and program management.

The individual will report to the Undergraduate Program Manager.

Academic Advising (50%)

• Provide comprehensive one-on-one academic advising (up to 20 hours/week) to prospective and declared undergraduate students, maintaining accurate advising records and delivering individualized support throughout students' academic careers.
• Serve as the advisor and program manager for Psychology's Accelerated Master's Degree Program (AMDP).
• Advise students on degree requirements, long-term academic planning, course selection, registration, graduation procedures, transfer credit evaluations, major declarations, and petitions for exceptions to major requirements.
• Review student transcripts to identify strengths, monitor academic progress, recognize performance trends, and develop strategies that promote student success and retention.
• Maintain expert knowledge of psychology curriculum, faculty research, academic policies, and career pathways to help students make informed academic decisions and articulate the value of their liberal arts education for employment, graduate study, and professional programs.
• Coordinate advising, outreach, communications, and programming for targeted student populations: including first-generation students, transfer students, student veterans, CSP participants, and students experiencing academic difficulty through specialized advising, orientations, summer programming, and other student success initiatives.
• Provide students and faculty with information regarding departmental programs, student services, and student organizations.
• Stay current with emerging best practices in academic advising and implement innovative approaches that enhance student services and support continuous improvement.

Department Student Administrative Support (30%)

• Coordinate administrative operations for the Psychology STAR Scholars Program while maintaining accurate student records and generating reports for departmental leadership.
• Process academic administrative requests, including major declarations, course overrides, transfer credit approvals, and other student records transactions.
• Coordinate department transfer course evaluation processes and maintain undergraduate program resources, including student handbooks, course information, and advising materials.
• Plan and support departmental events and outreach initiatives, including commencement, graduate school programming, alumni engagement, prospective student events, transfer student programming, orientations, and other recruitment and retention activities.
• Collaborate with Psychology Student Academic Affairs staff to support departmental initiatives, programs, and other special projects.
• Maintain accurate student data, prepare reports, and analyze trends related to enrollment, student engagement, event participation, academic outcomes, and graduation rates.

Curriculum & Other Department Support (20%)

• Provide exceptional customer service by responding to phone, email, and in-person inquiries from students, faculty, staff, and visitors, and serve as backup support for reception operations during busy seasons.
• Support implementation of new academic technologies, student information systems, data management processes, reporting tools, and other office improvement initiatives.
• Collaborate with faculty and…