UROP Student Program Manager

Applications and supporting materials must be submitted through the UM jobs website in order to be considered an applicant for this position.

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The UROP Center for Research, Scholarly, and Creative Inquiry is seeking a Manager of Operations for the Center. The ideal candidate will be comfortable working in an environment where priorities and deadlines often overlap and shift. A creative-minded individual who can contribute ideas through critical thinking and problem-solving is highly valued. Orientation to detail, superb planning capacity, and a strong ability to work both independently and without guidance as well as collaboratively with multiple teammates are necessary skills for this role.

The position reports directly to the Director of Student Experience. This role serves as the essential "connective tissue" between the high-level vision of the Director of Student Experience and the ground-level execution of the Peer Facilitators. The Student Program Manager supports the Director of Student Experience by:

• Curriculum Auditing
  :
  Reviewing seminar materials to ensure they include "Creative Inquiry" (arts/humanities) perspectives, not just traditional STEM methods.
• Data-Driven Iteration: Collecting and synthesizing feedback from students to tell the Director exactly which modules are landing and which need a redesign.

Support for Peer Facilitators (PFs)

The Student Program Manager acts as a mentor and operational lead for the PF cohort, who are the "face" of the Center:

• Standardized Training: Developing a "Success Toolkit" for PFs to ensure a consistent experience across different research tracks.
• Conflict Resolution: Serving as the first point of contact for PFs facing classroom management issues or student engagement hurdles.
• Professional Development: Organizing "Train the Trainer" sessions that help PFs translate their teaching experience into resume-ready skills.

• Collaborates with the
  Director of Student Experience
  to architect and implement multidisciplinary scholarship frameworks, specifically adapting traditional research methodologies to encompass the 'Creative Inquiry' requirements of the Arts and Humanities cohorts.
• Acts as the primary point of contact for student withdrawals and enrollment concerns.
• Instructional Leadership & PF Oversight: (20%)
  • Work with the Director to spearhead the recruitment, onboarding, and pedagogical training of
    Peer Facilitators
    ; serves as the primary instructional coach to ensure grading consistency and classroom engagement standards across UROP sponsored seminars.
• Programmatic Operations & Scaling: (15%)
  • Evaluates and optimizes departmental workflows to support the Center's expansion, utilizing data analytics to monitor student retention and research placement success rates across the University.
• Acts as the primary liaison between the Center and diverse academic units to facilitate high-impact research partnerships, exercising independent judgment to align student skills with faculty scholarship needs.
• Assists with UROP Student Employment (15%)
  • Maintains and manages student employment/student research assistants.
  • Serves as a liaison and collaborator with the U-M Office of Financial Aid, U-M Human Resources, and the U-M Shared Services Center on student employment.
  • Leads UROP HR activities, including creating and disseminating the process payments for temporary employees.
  • Ensures UROP Center is following all processes and protocols of University student employment. scholarship needs.
• Coordinates UROP STEM Summer Fellowship Programs (10%)
  • Oversees and coordinates the Engineering and Biomedical Summer Research Fellowships, including recruitment/admission of students and planning professional seminars.

• Bachelor's degree or equivalent combination of education and relevant experience.
• Three or more years of progressively responsible experience administering academic, research, student-success, or co-curricular programs.
• Experience developing and delivering curricula, seminars, workshops, or other structured learning experiences for college students.
• Experience training, supervising, mentoring, or coaching student employees, peer educators, instructors, or…