Undergraduate Program Coordinator

A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position and outline the skills and experience that directly relate to this position.

The Gayle Morris Sweetland Center for Writing is a comprehensive writing center that supports student writing at all levels and in all forms and modes.

To accomplish this mission, Sweetland oversees the College of LSA's First-Year and Upper-Level writing requirements, offers one-to-one tutoring for undergraduate and graduate students in our faculty-led Writing Workshop and undergraduate Peer Writing Center, and teaches writing courses from the 100 to the graduate level.

In addition, Sweetland offers the Sweetland Minor in Writing, teaches and supports new media and multimodal forms of writing, and runs the invitational Dissertation Writing Institute and Sweetland Fellows Seminar. Sweetland offers consultations and workshops for instructors and students across the University and conducts research on writing.

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The Sweetland Center for Writing seeks a Student Administrative Assistant with exceptional organizational, communication, interpersonal, and relationship-building skills to serve as our Undergraduate Program Coordinator. This position provides staff support for two of our largest undergraduate programs - the Peer Writing Program and Minor in Writing Program. The coordinator plays an active role in supporting these student-focused programs in collaboration with Sweetland faculty and administrative team.

The successful candidate will contribute to our positive and inclusive work community by building partnerships across the university.

Key responsibilities of this position include, but are not limited to:

• Plan and coordinate recruitment and admission processes including advertising, application process, application scoring, and notifications. Process Writing 300 and 301 course permissions and create admissions reports.
• Plan and assist with welcome and training meetings and other events as needed.
• Coordinate the student hiring process. Create and manage work schedules every term for consultants and receptionists, monitor attendance and shift changes, and approve time for consultants, receptionists, and program assistants.
• Coordinate peer writing consultants' participation in outreach activities. Assist with commencement recognition items.
• Manage compensation and hosting budgets.
• Compile and manage utilization reports and annual consultation metrics.

Minor in Writing (MiW) Program - 40%

• Manage administrative aspects of the Minor in Writing program in collaboration with the program director.
• Maintain degree audit details with the Registrar's Office.
• Plan and coordinate recruitment and admission processes including advertising, application process, scoring, notifications, declarations, Writing 220 and 420 course permissions, and admissions reports.
• Plan and coordinate welcome meetings, commencement, and other events as needed.
• Maintain online resources and provide support to faculty advisors regarding student degree audits (e.g., non-LSA students, credits, course sharing, etc.).
• Track progress of Minors to ensure Writing 420 (capstone) offerings meet the demand and issue permissions.
• Hire and train undergraduate MiW student ambassadors.
• Coordinate work assignments and program needs in conjunction with the program director.

General Administrative Support - 20%

• Provide backup front desk support to the Student Services Assistant. Respond to walk-in questions, manage Writing Workshop questions, changes, and in-person student check-ins.
• Spring/Summer support:
  Manages Writing Workshop (one-to-one writing consultations with faculty), course enrollment tracking, permissions, and questions. Orders course evaluations for spring courses.
• Provide support to the Academic Program Manager as needed.
• Participate in LUGS (LSA Undergraduate Student Services) meetings to stay up to date on University and LSA policies and best practices.

Associate's degree or equivalent…