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Automotive Service Advisor

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Suburban Chrysler Dodge Jeep Ram of Ann Arbor
Full Time position
Listed on 2026-08-23
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
Dealership:

L0400 Suburban Chrysler Dodge Jeep Ram of Ann Arbor Suburban Chrysler Dodge Jeep Ram of Ann Arbor Hiring:
Automotive Service Advisor Pay:
To be discussed during in-person interviews

Schedule:

We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Reports to:

Service Manager Onsite in Ann Arbor, Michigan Why Join Our Team?

Join an established Ann Arbor dealership representing Chrysler, Dodge, Jeep, and Ram Work with a team known for knowledgeable, professional customer service

Be part of a dealership recognized for a low-pressure customer experience

Build your career in a full-service Sales, Service, Parts, and Finance environment

Grow with the training, resources, and opportunities of Lithia & Driveway What You'll DoGreet service customers and identify vehicle concerns

Create accurate repair orders and service estimates

Review maintenance needs, pricing, and repair timelines

Obtain customer approval for recommended repairs

Coordinate repair progress with Service Technicians Keep customers updated through vehicle delivery

What You'll Bring Automotive service or dealership experience1+ years of experience creating repair orders and reviewing service estimates1+ years of experience working with customers throughout the vehicle repair process

Valid driver's license and acceptable driving record

Total Rewards We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site hiadriveway.com About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.
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