Branch Banking Assistant Leader

Job Summary

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Support in the coaching, development and mentorship of team members.
• Actively support the execution of partner produced sales and marketing initiatives.
• Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
• Assist the Branch Banking Leader with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Deliver client engagement and education using the tools and systems available.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects, additional duties and responsibilities as required.
• Consistently adhere to regulatory and compliance policies and standards and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

• Education Level
  
  Required:
  
  High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum Experience
  
  Required:
  
  2+ Years of branch sales experience, experience with a variety of banking products, experience with banking risk management.

• Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

• Creating diverse and cohesive teams.
• Education, coaching and teaching.
• Creating followship.
• Objectively evaluating talent.
• Creating accountability.
• Strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws.