State Division Administrator

Job Description

This position serves as the Division Administrator of the Information Processing Division within the Collection Services Bureau and provides professional resources in a complex work area to improve collection of delinquent tax and non-tax debts. This position directs the operations of the Call Center section and of the Field Services section. Under executive direction, this position develops and implements new approaches to departmental services.

This position plans, organizes, directs and controls division activities to ensure the uniformity, mission, and accuracy of collection programs, including field operations and bureau call centers. The position directs, supervises and oversees performance of personnel, provides guidance and solves problems, both technical and administrative; and promotes and maintains an environment conducive to continuous improvement, high performance, communication and teamwork. This position functions as an Administrator of professional resources in a complex work area.

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• Possession of a bachelor's degree in any major.
• Two years of experience as a professional manager or program/staff specialist, or equivalent experience.

Education level typically acquired through completion of high school and three years of safety and regulatory or law enforcement experience at the 14 level; or, two years of safety and regulatory or law enforcement experience at the 15 level may be substituted for the education and experience requirements.

Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application. Failure to do so may result in your application being screened out.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.

This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Hybrid Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

View the job specification at: https://(Use the "Apply for this Job" box below)./

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.