More jobs:
Health Insurance Licensed Lead
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Key Responsibilities Manages and resolves complex member/provider support center issues and escalations Collaborates with peers and leadership to effectively address member/provider concerns Provides training and support to new and existing support center representatives
Required Qualifications At least 4 years of customer service, call center, and/or sales experience in a fast-paced environment Understanding of insurance products including Medicaid, Medicare, and Marketplace processes Data processing experience Ability to maintain confidentiality and comply with HIPAA regulations Proficiency in Microsoft Office suite and applicable software programs
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