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Complaint Resolution Analyst
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Key Responsibilities:
Researches, investigates, and coordinates resolution to member and/or provider complaints Utilizes IMAC database to extract complaint information and tracking log Gathers data to compile monthly and quarterly statistical reports
Required Qualifications:
High School Diploma/GED required Requires 2 years of customer service or health care experience Requires knowledge of health care delivery systems Requires knowledge of PC's and related software Prefers knowledge of State and Federal regulations
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