Behavioral Support Technician

Behavioral Support Technician Opportunity

We are growing our team and seeking experienced Behavioral Support Technicians! If you have a Behavioral Support Technician background, experience with behavior treatment plans, experience assisting clients with behavioral needs, and working knowledge of CMH/TBI residents, we invite you to consider a career at Eisenhower Center!

Location:

onsite in Ann Arbor, MI

Position:
Behavior Support Technician

Hourly: $20

Benefits start after 30 days:
Health, Dental, Vision and many more!

The Behavior Support Technician (BHT/RBT) serves as a key member of the clinical and residential team, supporting the implementation of behavioral interventions grounded in Applied Behavior Analysis (ABA) principles within a non-traditional ABA residential environment. This role emphasizes behavior reduction, skill acquisition, and staff coaching, while promoting meaningful client engagement both on campus and in the community.

The BT/RBT works under the direction of a BCBA/BCaBA and collaborates closely with multidisciplinary teams to ensure consistent, person-centered care.

Behavioral Intervention & Clinical Support:

• Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA, ensuring fidelity across residential and community settings.
• Utilize ABA-informed strategies (e.g., reinforcement, prompting, redirection, shaping) to reduce maladaptive behaviors and increase adaptive functioning.
• Conduct systematic observations and data collection, documenting behavioral trends, environmental variables, and intervention effectiveness.
• Provide real-time coaching and feedback to direct care staff to improve consistency and accuracy in behavior plan implementation.
• Deliver corrective reinforcement and positive feedback to both clients and staff, reinforcing appropriate behaviors and skill use.
• Model professional, therapeutic, and trauma-informed interactions always.

Staff Coaching & Engagement Leadership:

• Act as an on-shift behavioral resource and mentor, helping staff effectively respond to complex or high-acuity client behaviors.
• Promote and monitor meaningful client engagement, ensuring adherence to daily schedules, programming, and therapy participation.
• Conduct daily observations of staff-client interactions, providing immediate coaching, redirection, and recognition of best practices.
• Support team development by teaching behavioral techniques, de-escalation strategies, and engagement methods, particularly with resistant or challenging clients.

Client Support & Community Integration:

• Provide direct 1:1 behavioral support and supervision to clients as assigned.
• Assist clients in achieving community access goals, including transportation training (e.g., walking, bus use, cab services) and independent functioning.
• Support development of social skills and natural supports, including pre-teaching, role modeling, and post-activity feedback.
• Intervene therapeutically in community settings to reduce barriers to participation and improve goal attainment.

Crisis Intervention & Behavioral Safety:

• Respond to and assist in managing behavioral crises, utilizing approved intervention models (e.g., QBS Safety-Care).
• Assess staff response during crises and provide immediate guidance to ensure safe, appropriate, and effective interventions.
• Maintain situational awareness and serve as a campus-wide behavioral support resource, particularly during high-risk situations or escalations.

Documentation, Data & Reporting:

• Complete accurate and timely data collection and reporting, including novel tracking of behavior trends and intervention outcomes.
• Enter incident reports and behavioral documentation in accordance with organizational, AFC, and regulatory standards.
• Dedicate consistent time to data entry, analysis, and communication of findings to the BCBA/BCaBA and treatment team.

Interdisciplinary

Collaboration:

• Collaborate effectively with a multidisciplinary team, including BCBA/BCaBA, clinicians, therapists, and residential leadership.
• Maintain strong working relationships with Residential Supervisors, Clinical providers across disciplines (e.g., OT, PT, Speech, Psychotherapy, CTRS).
• Communicate clearly and professionally to ensure continuity of care and alignment of behavioral and clinical interventions.

Program Support & Additional Responsibilities:

• Assist with implementation and troubleshooting of client incentive and reinforcement systems.
• Provide coverage across shifts, with emphasis on evenings, weekends,…