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Shift Leader: Guest-First Hospitality & Operations Coach
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-08-05
Listing for:
Rensko Holdings / Tim Hortons
Full Time
position Listed on 2026-08-05
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management
Job Description & How to Apply Below
Tim Hortons in Ann Arbor, MI is seeking a Shift Supervisor to lead front- and back-of-house teams during daily operations. The role focuses on ensuring guest satisfaction, staff development, and adherence to company standards.
You will model respectful hospitality, assist in recruiting, manage coverage during peak periods, and ensure cash procedures and safety policies are followed. The position emphasizes driving sales and delivering consistent service with clear staff guidance.
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