Supply Chain Business Systems Analyst Intermediate- Pavilion

Supply Chain Business Systems Analyst Intermediate
- Pavilion

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The

D. Dan and Betty Kahn Health Care Pavilion is a 12-story hospital that will house 264 private rooms capable of converting to intensive care; a state-of-the-art neurosciences center; and high-level, specialty care services for cardiovascular and thoracic patients, along with advanced imaging. The 690,000-square-foot hospital which also features 20 surgical and three interventional radiology suites is being constructed adjacent to the Frankel Cardiovascular Center, with plans for bridge and tunnel connections to existing inpatient care facilities.

The anticipated opening of the new

D. Dan and Betty Kahn Health Care Pavilion is fall 2025.

At Michigan Medicine, our Business Systems Analysts enable our customers strategic use of information systems and technology to drive Supply Chain operational excellence and performance in support of the clinical environment. You will support activities to maintain the current environment and activities to leverage our investment in enterprise tools and mobile technology.

You will provide production support for all technologies related to supply chain functions, as well as collaborate with operational teams and customers to formulate system objectives and projects to implement new functionality. Michigan Medicine will provide you with a positive work/life balance, while also allowing you the opportunity to improve and develop your career. We would love for you to join our innovative and fun team.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.

Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.

In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

• Respond and follow up on technical help tickets submitted by users via Service Now.
• Provide IT support for People Soft, GHX, Syft, and a variety of other applications used internally.
• Independently investigate and implement solutions to technical issues.
• Identify recurring technical issues and propose solutions to address the root problems.
• Assist in routing incoming requests to the appropriate team member.
• Oversee device inventories and deployment of new critical devices.
• Serve as a point of contact for IT-related vendor services and ensure appropriate access to systems is regularly audited and maintained.
• Assist with enrolling new users for Supply Chain related mobile applications, troubleshoot technical issues, while optimizing enterprise systems.
• Update clients on current issues for additional information.
• Escalate and partner on the resolution of network and system-related technical issues and request to tier three infrastructure and ERP application teams.
• Provide on-call and off-hour support when necessary.
• Develop and document system and business requirements using standard templates and forms including but not…