Technical Support

About Collabera:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client‑centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid‑market clients to deliver successfully in an increasingly competitive marketplace.

With over 8200 IT professionals globally, Collabera provides value‑added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and industry recognitions including.

• Collabera awarded Best Staffing Company to work for in 2012 by SIA.
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
  • 32 in the Top 100 Large Businesses in the U.S
  • 18 in Top 500 Diversity Owned Businesses in the U.S
  • 3 in the Top 100 Diversity Owned Businesses in New Jersey
  • 3 in the Top 100 Privately‑held Businesses in New Jersey
  • 66th on Fin Tech 100
  • 35th among top private companies in New Jersey

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Title:

Tile:
Help Desk Support

Duration: 3+ months (contract to permanent)

Responsibilities:

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.
• May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area.
• Has knowledge of commonly‑used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre‑established guidelines to perform the functions of the job.
• Primary job functions do not typically require exercising independent judgement.

To know more about the role, please contact: