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Senior Desktop Support Lead — Hybrid IT Education
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-02-28
Listing for:
University of Michigan
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
An esteemed educational institution in Ann Arbor is seeking a Senior Desktop Support Specialist to join their IT Help Center team. This role delivers tier 2 & 3 support to faculty, staff, and researchers across diverse technology needs. The ideal candidate will have at least 3 years of experience in technical support, particularly with Windows and MacOS systems. The position involves troubleshooting, mentoring, and implementing security measures, all within a mission-focused environment.
Benefits include paid time off and a retirement plan.
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Position Requirements
10+ Years
work experience
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