Sr. IT Business Analyst-Global Workplace Services

Job Description

We are looking for an experienced IT Business Analyst to join our Global Workplace Services (GWS)/Facilities Maintenance team. This role will focus on business process alignment/analysis, and lead IT system & data solutions. The candidate will lead the design, implementation, and optimization of end-to-end facilities management and EH&S solutions using industry software, working closely with stakeholders to address complex challenges, improve efficiency, and ensure seamless integration of facilities maintenance and EH&S processes.

• Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.
• Drive integration and solution design across Cloud (AWS/Azure) platforms, incorporating AI/ML and Generative AI–based automation where applicable.
• Develop and maintain detailed documentation of business requirements and processes.
• Communicate clearly and consistently with Business and other stakeholders throughout various project phases.
• Configure application settings, user management of cloud applications.
• Take ownership of technical solutions from design, various data integrations, security, access, and architecture perspective, ensuring the right direction.
• Ensure solutions meet business needs and requirements.
• Test enhancements and bug fixes; coordinate user acceptance testing.
• Design API integrations with third‑party tools and ensure deliverables are completed within timelines.
• Troubleshoot and resolve user issues.
• Support Snowflake data ingestion, modeling, and performance optimization.
• Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments, ensuring secure and reliable data operations.

• Experience with business analytics tools such as Snowflake, Power BI and process automation like UiPath.
• Experience adopting and implementing AI in facilities maintenance domain.
• Experience with cloud architecture and cloud application administration (AWS, Azure, or Oracle).

• Bachelor’s or Master’s degree with 6-8 years of experience (functional/business analyst) in the domain of Environmental Health & Safety (EH&S) and Facilities/Plant Maintenance Management.
• Experience designing and supporting EH&S and Facilities/Plant maintenance management platforms (e.g., Cority, Nuvolo, Procore).
• Demonstrable ability to collaborate with business stakeholders to define KPIs, develop functional specifications, and deliver reporting solutions from design through deployment.
• Demonstrated expertise in requirements elicitation and documentation of current-state and future-state business processes.
• Experience of project management delivering end-to-end projects using Agile/Waterfall methodologies.
• Strong time management and business-facing skills, with the ability to meet demanding deadlines.
• Ability to recommend innovative solutions maximizing new technologies and industry trends.

Base Pay Range: $ - $ annually

Primary

Location:

USA-MI-Ann Arbor-KLA

Benefits: Medical, dental, vision, life, and other voluntary benefits; 401(K) including company matching; employee stock purchase program (ESPP); student debt assistance; tuition reimbursement; development and career growth programs; financial planning benefits; wellness benefits including an employee assistance program (EAP); paid time off and paid company holidays; family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.