Lead Solution Architect

Why join Coupa?

• 📈 Pioneering Technology:
  At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• 🤝 Collaborative Culture:
  We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• 🌍 Global Impact:
  Join a company where your work has a global, measurable impact on our clients, the business, and each other.

• Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects.
• Accountable for the overall design of customers implementations, advocating for industry & technology best practices.
• Foster and develop relationships with customers key stakeholders.
• Drive the key decision making & materials to support project progress and artifacts.
• Partner with the Coupa Engagement Manager to be responsible for the overall customer success.
• Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success.
• Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator.
• Collaborate with documentation and product management teams to share expertise in further developing content & product.
• Engage customers in enlightened business need discussions versus feature/function basics.
• Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices.
• Work in both individual and team environments, on and off customers site.

• Experience of managing a professional services team or consulting projects.
• 10+ years’ experience in source-to-pay, either internally via or externally with a consulting firm.
• Must be able to work in a fast paced and passionate environment.
• Must have a strong team success mentality as well as customer success focus.
• Strong experience in Coupa products.
• Experience with Project Management or understanding good project principles which support software implementations and customer transformations.
• Strong skills in tackling challenging or complex problems within a business, the ability to simplify the problem, bring decision frameworks, and carry a team to recommending solutions.
• Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live.
• Previous senior consulting experience with competing applications is a solid predictor of success e.g:
  Ariba, Ivalua, Jaegger, GEP.
• Strong written and verbal communication skills.
• Experience configuring and delivering software demonstrations are required.
• Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes.

The estimated pay range for this role is $128,000 - $166,500.

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.