Software Technical Lead

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Job Title: Technical Lead – Cloud & COTS Solutions

Location: Remote

Duration: 12+ Months

• Ensure successful technology delivery of citywide MWBE Business Diversity Software implementation.
• Design and implement a comprehensive solution leveraging both custom development and COTS solutions as appropriate.
• Be hands‑on as needed writing code, configuring COTS solutions, creating architecture diagrams, building automation pipelines, building integrations, submitting technical requests such as build of materials, firewall rule changes, security changes, etc.
• Manage all phases of the development lifecycle: requirements gathering, architecture design, development oversight, testing, and deployment.
• Ensure adherence to legal, technological, and operational standards throughout the project.
• Provide technical direction and lead the development team in building a secure and robust solution.
• Establish and maintain a framework for technical standards and quality control processes.
• Troubleshoot complex technical issues and ensure system stability.
• Collaborate effectively with stakeholders (business and technical) to define project goals, scope, and potential risks.
• Provide clear communication regarding technical details, project progress, and potential roadblocks.
• Work closely with OTI's Cyber Command unit to ensure security compliance throughout the development lifecycle.

• Bachelor's degree in Computer Science or a related field.
• Minimum of 8 years of experience in software development and technical leadership.
• At least two years of configuration & customization experience with MS Dynamics and/or Salesforce CRM.
• Strong understanding of Cloud-based architecture, with hands‑on experience using Azure, or AWS.
• Demonstrated knowledge of software development methodologies (Agile, Scrum, Kanban, SAFe preferred).

• Excellent verbal and written communication skills.
• Ability to build and maintain effective working relationships with all stakeholders.
• Strong interpersonal skills.

• Ability to plan, organize, and manage multiple projects simultaneously.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Ability to multi‑task and prioritize tasks effectively.

• Ability to articulate and recommend technology standards related to security, document transmission, and digital signatures.
• Ensure compliance with NYC Cyber Command Standards.

• Demonstrated experience in analyzing and interpreting policies and procedures.
• Ability to understand business requirements and document them into functional specifications.
• Ability to work with cross‑functional teams (architects, developers, engineers, domain experts) to document non‑functional requirements.
• Strong conflict resolution and negotiation skills.

• Knowledge of B2
  
  GNOW software or similar solution.
• At least two years of configuration and customization experience with MS Dynamics and/or Salesforce CRM.

Mid‑Senior level

Contract

Information Technology

IT Services and IT Consulting

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