Enterprise and Development Director

Enterprise Applications and Development Director

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine (MM) by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

Division Overview

The HITS Academic IT division (Acad IT) serves the education and research communities at the University of Michigan Medical School (UMMS). We engage faculty, students, and staff to provide a holistic portfolio of software, applications, infrastructure, device support, and custom projects to enable innovation and excellence.

The Academic IT Division of HITS seeks a collaborative, innovative, and service-oriented leader to serve as Director of Enterprise Applications and Development. Reporting to the Deputy Chief Information Officer and Senior Director of Academic IT, this position provides strategic and operational leadership for the division's enterprise application service areas and leads a high-performing team responsible for critical research and education technology platforms.

The Director oversees application services supporting Epic research workflows and functionality, biospecimen management, clinical trial management systems, custom software, and other enterprise research and academic applications. This role is responsible for guiding the full application lifecycle, including strategy, development, integration, deployment, optimization, and ongoing operations, in support of Michigan Medicine's research and academic missions.

Success in this role requires a strong and visionary leader who can build collaborative partnerships, develop and mentor teams, drive innovation, and navigate complex organizational environments. The Director will represent Academic IT through active participation in Michigan Medicine IT governance, strategic planning, and cross-functional initiatives, helping shape technology strategies that advance institutional priorities and improve operational effectiveness.

Strategic Leadership & Planning

• Provide strategic leadership for enterprise application services in support of Michigan Medicine's academic mission and vision.
• Lead complex organizational change initiatives, including communication and stakeholder engagement strategies, to support successful adoption and operational effectiveness.
• Identify emerging trends, technologies, and opportunities related to application services and collaborate with stakeholders to assess organizational impact and priorities.
• Contribute to strategic, technical, application, and project planning efforts across the Academic IT division.
• Serve as a leader and representative for Academic IT and UMMS in institutional initiatives, committees, governance groups, and work groups related to IT services.

Application & Service Delivery

• Oversee the full lifecycle of application services, including planning, design, selection, development, testing, implementation, integration, maintenance, and ongoing operations.
• Ensure application services effectively support the needs of the UMMS, including faculty, staff, and institutional partners.
• Establish and maintain operational processes, procedures, standards, and best practices to ensure high-quality, customer-focused service delivery.
• Ensure effective management of work assignments, workload balancing, project tracking, demand management, and service delivery across the Academic IT portfolio.
• Ensure projects and operational initiatives are delivered on time, within budget, and aligned with organizational priorities.

Stakeholder Engagement & Collaboration

• Partner stakeholders and leadership from across UMMS, Office of Research, Clinical Trial Support Office, Medical…