Warranty Data Administration Analyst

# Warranty Data Administration Analyst Apply
** Job#: 3043607
***
* Job Description:

** We are seeking a Warranty Data Administration Analyst to support warranty operations through data analysis, technical investigation, reporting, and cross-functional collaboration. This role combines warranty claim administration with analytical problem-solving and offers the opportunity to work closely with engineering, service, quality, and supplier teams to improve product performance and customer outcomes.

This is an excellent opportunity for an early-career professional who enjoys working with data, solving technical problems, and understanding how mechanical systems operate.
** Key Responsibilities
**** Warranty Administration & Analysis
*** Process and evaluate warranty claims for accuracy, completeness, and compliance.
* Analyze warranty trends, claim activity, and performance metrics to identify opportunities for improvement.
* Develop reports and dashboards that measure warranty performance and business outcomes.
* Monitor warranty spending and provide insights into claim trends and operational efficiencies.
** Technical Investigation & Support
*** Assist with the analysis of technical warranty issues by reviewing service documentation, diagnostic information, repair records, and product design details.
* Support failure investigations through examination and testing of failed mechanical components and systems.
* Collaborate with service, engineering, quality, and supplier teams to determine root causes and corrective actions.
* Participate in onsite inspections and technical reviews with suppliers and internal stakeholders.
* Assist with warranty appeals and responsibility assignments.
** Data Analytics & Reporting
*** Utilize analytical tools to identify patterns, trends, and opportunities within warranty and operational data.
* Create dashboards, visualizations, and reports using business intelligence tools.
* Transform complex datasets into clear, actionable insights for business stakeholders.
* Support continuous improvement initiatives through data-driven recommendations.
** Cross-Functional Collaboration
*** Interface with repair facilities, suppliers, engineering teams, and business partners to gather information and resolve warranty-related issues.
* Attend meetings to present findings, support decision-making processes, and provide data-driven recommendations.
* Assist in developing and documenting warranty evaluation procedures and technical documentation.
** Required Qualifications
*** 0–2 years of relevant professional experience.
* Internship, co-op, academic project, or related experience will be considered.
* Strong analytical and problem-solving skills.
* Ability to work collaboratively in a team environment.
* Excellent communication and organizational skills.
* Proficiency with Microsoft Excel and data analysis techniques.
** Technical Skills
**** Must Have:
*** Tableau experience and proficiency.
* Experience working with data visualization and reporting tools.
* Understanding of data platforms such as Power BI and/or Snowflake.
* Ability to analyze, interpret, and present data effectively.
** Preferred Qualifications
*** Bachelor's degree in Business, Analytics, Information Systems, Engineering, Computer Science, or a related field.
* Exposure to warranty, manufacturing, automotive, service operations, or engineering environments.
* Familiarity with business intelligence and reporting tools.
* Mechanical aptitude or a demonstrated curiosity about how machinery, engines, products, or systems function.
** Typical Day
** The role is approximately:
* ** 50% Warranty Claims Administration**  + Reviewing claims, documentation, and repair information.  + Verifying claim accuracy and supporting issue resolution.
* ** 50% Data Analysis & Problem Solving**  + Analyzing warranty data and performance metrics.  + Building reports and dashboards.  + Identifying trends and opportunities for improvement.  + Collaborating with engineering, quality, service, and business stakeholders.

This is a hybrid, collaborative work environment where no two days are exactly the same. The role provides significant cross-functional exposure and…