Unix, Linux and Container Services Manager

Responsibilities

• Leadership & Team Management:
  Provide strategic and operational leadership to a multidisciplinary team. Foster a culture of collaboration, innovation, and accountability. Mentor staff and support professional development.
• Unix and Linux Server Environments:
  Direct the planning, deployment, design, and lifecycle management of AIX and Linux server environments on-premises and in the cloud for small, medium, and large-scale clinical, research, and business initiatives.
• Open Shift Container Infrastructure:
  Lead the design, implementation, resource optimization, and lifecycle management of Open Shift Container environments, on-premises and cloud, to support diverse organizational needs.
• Ansible Automation Platform:
  Lead the design, implementation, resource optimization, and lifecycle management of Ansible Automation Platform environments, on-premises and cloud, to support diverse organizational automation needs.
• Security & Compliance:
  Lead monthly security patching and vulnerability management. Ensure the Unix and Linux hosting environment remains secure, compliant, and resilient.
• Customer Engagement:
  Act as a consultant to internal stakeholders, helping define and deliver tailored hosting solutions that meet evolving business and research needs.
• Technology Strategy:
  Lead the evaluation and adoption of emerging technologies, including hybrid cloud solutions and automation frameworks. Drive innovation in infrastructure design and service delivery.
• Customer Engagement:
  Act as a consultant to internal stakeholders, helping define and deliver tailored hosting solutions that meet evolving business and research needs.
• Technology Strategy:
  Lead the evaluation and adoption of emerging technologies, including hybrid cloud solutions and automation frameworks. Drive innovation in infrastructure design and service delivery.
• Operational Excellence:
  Oversee daily operations, including incident response, performance tuning, and capacity planning. Ensure high availability and reliability of all Unix and Linux-based services.
• Collaboration & Vendor Management:
  Work closely with internal teams and external vendors to support system deployments, upgrades, and service enhancements. Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure high-quality support and cost-effective solutions.

The Manager of Unix, Linux and Container Services is responsible for leading the design, support and governance of Michigan Medicine's Unix, Linux, and Container environments. This role ensures that Unix, Linux operating systems and Open Shift container environments are secure, cost-efficient, and aligned with organizational goals, supporting clinical, research, and administrative functions. The Manager reports to the Director of Data Center Infrastructure and provides technical leadership for the implementation of operating system deployments, security architecture, hybrid cloud solutions, and Open Shift container platforms.

The Manager collaborates closely and works in partnership with Architecture, Security, Networking, Application, Windows, and Storage teams to ensure seamless on-premises and Cloud integration. This role is responsible for maintaining high availability, performance, and compliance with industry regulations such as HIPAA and NIST.

The Manager of the Unix Hosting Services Team within HITS Enterprise Infrastructure (EI) is a leadership role responsible for overseeing strategic direction, operational excellence, and continuous improvement of Unix, Linux and Container Services at Michigan Medicine. This role manages a team of 12 IT professionals, including senior systems architects and application programmers, in managing a complex environment of over 1,700 Unix and Linux servers across physical and virtual (VMWare) platforms and Azure Cloud.

As well as critical infrastructure services such as Open Shift Cluster Platform, Ansible Automation Platform, and Cisco hardware management within MM Datacenters.

• Bachelor's degree in computer science, Information Technology, or a related field.
• 7 years of professional experience, including at least 2 years of IT-related experience.
• 3 years in a managerial/supervisory or team lead role overseeing 5 or more direct reports.
• Strong experience in Unix or Linux Servers and Container Orchestration administration.

• Master's degree preferred.
• Demonstrated experience deploying and supporting on-premises and hybrid environments.
• Strong collaboration and communication skills for working with cross-functional teams.
• Leadership/management experience, with the ability to mentor and develop staff.
• Solid understanding of security best practices.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000…