Solution Architect - Senior​/Intermediate

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine (MM) by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

The HITS Academic IT division (Acad IT) serves the education and research communities at the University of Michigan Medical School. We engage faculty, students, and staff to provide a holistic portfolio of software, applications, infrastructure, device support, and custom projects to enable innovation and excellence.

On the Dev Ops team our goal is to empower developers to move fast - from initial cloud infrastructure provisioning to the rapid, safe deployment and execution of code. This team exists to make that speed available safely.

For our high-velocity engineering partners, this means providing the security tooling and observability they need while enabling them to deliver at full velocity. For teams earlier in their cloud journey, it means working side-by-side to establish best practices like automated deployment pipelines and self-healing security patching. We don't just manage servers; we build the paved roads.

We Cannot Be All Things To All People. To Provide The Best Experience For Our Customers, We Focus Our Excellence On These Five Pillars

• Deployment Speed:
  Reducing the time between "code complete" and "production ready."
• Observability:
  Ensuring every service has deep, actionable telemetry by default.
• Security:
  Making the secure path the easiest path for every developer.
• Simplicity:
  Favoring clean, maintainable architecture over clever but fragile complexity.
• Usability:
  Providing things developers can quickly pick up and put into practice with ease.

Aligning with these behaviors is essential for success within our team culture and how we show up for each other:

• Total Ownership - "A Narwhal Takes Care of Its Stuff!" - The Dev Ops Narwhals are reliable and accountable, committing to deliver the highest value, following up with customers and commitments. We are accountable and meet our commitments, handling every task with integrity.
• Collaboration to the Core - "A Narwhal Plays Well with Others" - Within the team, the Dev Ops Narwhals are focused on facts and outcomes. We seek the deepest collaborative and transparent options to do excellent work. Narwhals engage in documentation as a first-class communication and support mechanism and work tirelessly to share and build knowledge in the team.
• System Conscious - "A Narwhal Navigates the Treacherous Sea" - We know our context in the wider world, introducing features and change with thoughtful, future-proofed designs. We work within a diverse ecosystem of cultural and architectural norms, respecting what's there when considering something new. Using systems thinking and analysis, we reason through complexity, anticipating future needs and standardizing when possible. We focus on clarity, readability, maintainability, and simplifying integrations.
• Constant Customer Value - "A Narwhal Knows Its Blessing" - A Narwhal proactively builds empathetic relationships with our customers. Everything we build introduces and maintains value for our customers without speculation. We keep our customers and their experiences at the forefront with clear communication channels and feedback to ensure we're delivering quality systems that add value to their workflows.
• You may have noticed the narwhal terminology above. The Narwhal is our team mascot and brings a little extra fun to what we do.

• Cloud Enablement:
  Drive the migration and evolution of applications within the public cloud (primarily GCP), focusing on GKE, VPC design, and IAM.
• Developer Platform Engineering:
  Build self-service infrastructure tools that allow developers to provision environments and deploy code with minimal friction.
• Infrastructure as Code (IaC):
  Architect and maintain…