Compliance Training Manager

Position Title

Compliance Training Manager

Troy, MI 48098

Pay Range: 74 - 137K

The Compliance Training Manager is responsible for developing and maintaining a Compliance Management Program (CMP) for the Bank that reasonably ensures compliance with applicable laws, rules, and regulations (LRR), addresses associated risks of harm to consumers and customers and integrates Regulatory Compliance into the day-to-day responsibilities of its management, employees, and contractors. The Compliance Training Manager is a visible role reporting to the Head of Banking Compliance and is responsible for leading the management of the Banks Regulatory Compliance Training Program and its related maintenance and administration designed to provide the Business Units (BU) education on the LRR applicable to their processes.

This includes but is not limited to prioritizing work, reviewing work product, providing periodic updates to Compliance Leaders on matters requiring escalation and assistance, and assisting in work product production. The Compliance Training Manager is expected to have and maintain a mature, broad, and deep knowledge of the Banks BU processes and LRR that pertain to them, serve as the subject matter expert regarding the Banks Regulatory Compliance Training Program and can deliver sound independent judgment regarding technical rules and BU process applicability.

Collaborate with BU risk partners and their assigned Compliance Advisors to understand and document the business unit roles, processes and applicable LRR. Understand, collaborate, and support key elements of the CMP including but not limited to the periodic Compliance Risk Assessment, Regulatory Change Management, Regulatory Guidance Assessments, Complaint Management Oversight, Compliance Assurance Testing, Monitoring, Marketing, and Third-Party Management Oversight.

Key areas of focus include the development of the annual Regulatory Compliance Training Plan, development of BU role-based training, development of ad hoc training, creation and delivery of Lunch and Learn presentations designed to enhance BU understanding of applicable LRR, ensuring accuracy and thoroughness of training impacting LRR developed by the BUs, and conducting due diligence training reviews of the Banks third party vendors.

Work closely with other Enterprise Compliance professionals and Human Resources training management to ensure efficient and accurate course assignments, monitoring, reporting, and follow‑up related to training completion and metrics. This position will be an integral part of the Enterprise Compliance department and the Bank’s overall risk management strategy.

Pay Range:
Local Minimum Wage – $0.00 – $0.00

• Assist the Compliance Training Manager in development and implementation of a Bank wide Regulatory Compliance Training Program.
• Stay abreast of the Banks overall strategy, BU processes, and applicable LRR.
• Manage, develop, and implement a Bank wide training needs assessment for employees within the Bank.
• Manage, develop, and implement a department training needs assessment for employees within the Enterprise Compliance department.
• Manage and Maintain inventory of all Regulatory compliance training (Vendor provided, Regulatory Compliance developed “Flash Training, Board training, CMP training, etc.,” and Bank developed (e.g., Complaint Management, Reg CC/check 21, etc.)).
• Assist in customization of existing Compliance training content as requested by Bank management to meet the specific needs of the audience.
• Assist in the development of specialized or ad hoc Compliance content specific to BU roles and processes such as a Training Flash or similar communication.
• Assist in the development and implementation of Lunch and Learn presentations geared to existing or emerging regulatory risk applicable to the audience.
• Assist in the development of Compliance training content for the Board of Directors.
• Review training content developed by the lines of business and collaborate with Compliance Advisors to ensure accuracy and consistency with BU and Bank policies and processes.
• Collaborate with Compliance Advisors to assess BU…